Our Services
We will immerse ourselves in your business and can provide:
Training
Our courses have been designed to help all staff and managers at all levels of organisation learn and develop.
By carrying out our training courses you will reap the benefits; more effective care and support for the client, better recruitment and retention of quality leaders and staff.
Consultancy
Our consultancy exists to support health and social care organisations deliver excellence through:
Independent reviews for identifying areas for improvement
Objective assessment of needs and the service from the user perspective
A catalyst for positive change
Help in future proofing your organisation
Thought Leadership
Rosemary is a thought leader and change agent in health and social care for older people. She is also a published author, regular journal contributor and keynote speaker.
As a founder of the 360 Standard Framework, Rosemary has been a key contributor to the development of care quality excellence and person centred care.
Solving your problems
We have many years of experience working in health and social care businesses and organisations. We can help care organisations and professional bodies deliver excellence. We help create:
Engaged and involved residents and relatives
Excellence in dementia care
Managers who inspire and facilitate change
Staff who continually learn and contribute to service excellence
Optimal wellbeing, working within service user capabilities
Demonstrable evidence for delivering person centred outcomes
Integrated activity service that caters for people with complex needs
Activity and re-ablement integrated into daily living care and support planning
Quality Recommendations from your customers and staff
A reputation for committed and compassionate staff
Evidence for continuously developed staff within a learning organisation
Cutting edge innovation and service differentiation
Return on investment in staff development
A sustainable person centred culture of care
We can assist you in delivering this within your organisation
Our Consultancy Process
Our USP
Unique understanding of how to achieve and evidence excellence in the health and social care sector
In depth understanding of compliance and fundamental standards (CQC), promoting wellbeing and safeguarding adults
Integrating health and social care through delivery of socio-therapeutic approaches to residents with complex long term conditions
Proven experience setting up rehabilitation and re-ablement in different settings
Delivering bespoke quality of life outcomes for older people
Understand needs and has experience working for both large and small care providers
Professional advisory and think tank contributions including long term care, insurance, statutory and independent sectors
Our Training Process
Testimonials
A selection of testimonials include:
'Rosemary and her colleagues have managed to engage the staff in a way which ensures complete buy-in to continuous improvement across the entire organisation.'
Pippa Gough, Formerly Health Foundation
'The students were truly inspired by the level of passion and knowledge and many have pledged to ‘challenge dementia’ going forward in their careers'
College of Medicine Summer School
'A new and practical approach in assisting residents, relatives and staff to deal with dementia.'
'This has improved my knowledge about delivering and analysing care to the resident.'
'I feel I could now deliver a whole home approach and more fluid activities.'
'I feel I will now be more collaborative with staff in coming up with activity ideas and more involved with the residents.'
'Very inspiring. It gave me a lot of food for thought.'
'I feel I now know how to communicate with relatives and involve them in activities'
'Thank you for a thought-provoking programme which has taken me back to looking for the best in my team and then bringing it out.'
'This was the best and most important training since I qualified in 1993.'
Comments from course participants, Activity Co-ordinators, Managers and social care staff